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Polished rose quartz and green aventurine crystals heaped together

Lincoln Square, Chicago · Downtown Naperville

The Lena Rose Membership

Opal and Jade — spa memberships in Chicago and Naperville

A small group of people who come here often enough that we know your name and roughly what your week has been like. One credit a month, good at both shops.

Opal is $122 a month and covers any one of seven services. Jade is $155 and covers five more — plus everything on the Opal list. Members take 10% off everything else.

The Lena Rose team outside the Lincoln Square spa in Chicago

Our Roses

The same faces, most months

That is really what the regularity buys you: enough of it that we learn your name, your pressure, the polish you keep coming back to, and what sort of week you have had.

Our Roses are Reiki certified, Level 1 and 2 — and every chakra therapy service is performed by a certified Reiki practitioner. They are also trained in oncology protocols, trained for chemical sensitivities, and have completed trauma-informed and gender-affirming training. Same team standard at both shops.

A treatment room with exposed brick, a sunlit window, apothecary jars, candles and a made-up spa bed

The room

Where the credit gets spent

Small, quiet, and set up for one person at a time. In April 2020 this treatment room was the Spa Snapshot cover of Skin Inc., the trade magazine for spa professionals — which is a nice way of saying the industry came to look at how we do it.

Lena Rose Love

From people who come back

Membership questions, answered

What is the difference between Opal and Jade?

The list of services your credit covers — and Jade's list contains Opal's. Opal is $122 a month and the credit covers any one of seven: the Back Treatment ($135), the Seasonal Body Treatment ($150), the SOLE Revive Foot Massage ($120), the Chakra Support Body Treatment ($150), a Classic Manicure + Pedicure ($125), the Restore & Balance Scalp Treatment ($125), or a 60 Minute Custom Facial ($160).

Jade is $155 a month and covers any one of five longer services — the Dazzle Dry Manicure + Pedicure, a 90 Minute Custom Facial, the Moon Cycle Body Treatment, a Chakra Manicure + Pedicure, or a Gel Manicure + Pedicure — and everything on the Opal list as well. So Jade is twelve services, not five, and you give up nothing from the Opal side by choosing it.

Both include 10% off everything else. If what you usually book is a 90 minute facial, gel, or Dazzle Dry, Jade is the one. Otherwise Opal.

What if I don’t use my credit one month?

Nothing bad happens. It rolls over. Credits stay good for six months from the date you bought them, so a busy stretch does not cost you the credit — and no one is going to call you about it.

Can I use my credit at either location?

Yes. Credits work at both shops — Lincoln Square in Chicago and downtown Naperville. Book whichever one you can get to that week. Just double-check which location you have chosen at the end of booking; people land in the wrong one more often than you would think.

Is this a discount program?

No, and we would rather say that plainly. Members do take 10% off, but if the 10% is the only reason to join you will be happier just booking when you want to. The membership is for people who already know they want an hour here most months and would rather it be a standing arrangement than a decision they make twelve separate times a year.

Can I cancel?

Yes, and here are the terms in full so nothing is a surprise. A monthly membership runs for a minimum of three months. After that it continues month to month and you can cancel any time with 30 days' notice. Credits you have already paid for stay yours and are good for six months from purchase, so stopping does not take anything you have banked. Prepaid plans — the twelve-month Jade and the annual Opal — are paid up front and run the full year.

To cancel, email hello@lenarosebeauty.com or tell whoever is at the front desk. Nobody will ask you why, and nobody will try to talk you out of it. Life changes and a membership should be able to change with it.

I’m not ready to commit to a membership.

Then book an hour. That is genuinely the whole answer. Most of the people who come here are not members, the membership is not a door you have to walk through to be welcome, and nobody at the front desk will bring it up twice. Come in, find out whether once a month is actually your rhythm, and if it turns out that it is, we will still be here.

How do I join?

Online, in about two minutes. Pick Opal or Jade at Lincoln Square or in Naperville and your first credit starts right away. Jade can also be prepaid twelve months at $1,860, and Opal can be paid annually at $998 for the year. Or tell whoever is at the front desk next time you are in — we can set it up there too.