Everyone Belongs Here
You shouldn't have to wonder whether a spa will get your name right, or whether you'll have to explain yourself at the front desk. So instead of telling you we're welcoming, here's what we actually do, and when each one started. These are receipts: where we've spent our money, our time and our own bodies.
What we actually do
September 2025
We trained with Hair Has No Gender. Our Roses completed inclusive, gender-affirming training together, as a team.
October 2026
We signed the Professional Pledge. We signed Hair Has No Gender's Professional Pledge, and you can find us in their Affirming Service Finder.
Every menu
Our service menu has no gender in it. Services are named for what they do and priced by the service, never by who is in the chair.
Every visit
We ask, so you don't have to announce it. Our intake asks every guest for their name, pronouns, any sensory needs, their language, and whether they'd like a silent appointment.
Both shops
All-gender restrooms. Lincoln Square and Naperville both have them.
Since 2021
No tipping, and every Rose on W-2. The price on the menu is the whole price. Every Rose is a W-2 employee on a living wage with paid leave and benefits.
Since 2020
The 15 Percent Pledge. We count our shelves against it every January, and every brand goes through the same ingredient vetting.
Every campaign
Photos that look like our community. The people in our marketing reflect everyone we take care of.
Since around 2006
Twenty years of safer-cosmetics advocacy. Jenny signed the Compact for Safe Cosmetics around 2006 and has signed it again under every business since.
Come as you are
Book at either shop, and tell us anything that would make your visit easier: a quiet room, unscented products, or the ramp at the door. Let us know ahead and it will simply be ready. Our accommodations page has the details, and our justice, equity, diversity and inclusion commitment is public too.